Privacy policy

Who we are

This website is operated by legal entity name pending, trading as DERVOS VALVE, at www.valvesmaker.com.

What we collect

Information you give us

When you submit an enquiry we collect the details you enter: name, company, business e-mail, country, role, and the technical details of your enquiry, together with any file you attach.

Information collected automatically

Standard web server logs - IP address, browser type, pages requested and timestamps - retained for security and diagnostics.

Why we use it

• To respond to your enquiry and prepare a quotation
• To fulfil an order and produce the associated documentation
• To maintain the security and operation of the website
• To meet legal and accounting record-keeping obligations

We do not sell your information, and we do not use enquiry details for unrelated marketing.

Who we share it with

Only where necessary to fulfil your enquiry - for example a freight forwarder for a shipment, or a third-party inspection agency where inspection is part of the order. Each is bound to use the information only for that purpose.

How long we keep it

Enquiry correspondence for the period needed to conclude the enquiry and any resulting order. Order and manufacturing records for the retention period required by applicable law and by the traceability obligations attached to pressure equipment.

Your rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of the information we hold about you, and to object to or restrict its processing. Contact us to exercise those rights.

Cookies

This site does not currently set analytics or advertising cookies. If web analytics are added, this section will be updated and a consent mechanism provided where required.

Contact

Contact address pending publication - see the contact page.